Frequently Asked Questions


Question: Should I Hire An Auto Transport Company or Just Do it Myself? 

Answer: This is a question that plagues all people on the move. And like most decisions, the answer is different for everyone depending on numerous factors such as time, money, difficulty and complexity of the move. If you're moving across town, a self-move may make more sense than if you're moving across the country. Still, to ensure you're making the best decision, it's a good idea to weigh all options.  So, before we begin to ask ourselves some questions, decide first what your first priority is; money or time or a bit of both. Knowing what is the most important factor will help lead you to a satisfying answer.
Question: Are Moving Companies Registered with the Government?

Answer: Interstate moving companies should be registered with the Department of Transportation (DOT) and carry a DOT number. In addition, all moving companies that provide interstate service must be licensed and insured.  Available company information available through the Department of Transportation includes the location of the company's headquarters, contact information, registration status and possibly a safety rating. A company with no safety rating does not necessarily mean that it is an unsafe mover; it simply does not have a record.  Check whether an interstate mover is registered with the Department of Transportation.

Question: Do I Really Need an Estimate? (When choosing a moving company, your first introduction will be over the phone. So, why do you need to get an estimate?)

Answer: Many Office Movers won't move you without one. An estimate will allow the mover to see exactly what you'll be moving, if there are any additional costs, and how much room will be needed on the truck. Also, it will provide you with an idea of what you'll be paying (or an exact amount, depending on the type of estimate), so there won't be any surprises when it comes to paying the charge.

Question: What kind of estimate should I ask for?

Answer: Estimates may cause some confusion and trying to determine which one is best for you can be a little overwhelming. The very best option of all binding and non-binding estimates, is the Binding Not-To-Exceed estimate. This means that if the actual weight of your shipment is more than the written estimate, you still pay the amount quoted; however, if the actual weight is less than the written estimate, you pay the lesser amount. A binding estimate means that the price quoted in the estimate is the amount you pay, even if your shipment weighs more than the estimated amount or less than the estimated amount. This is your second best choice.  Last, is a non-binding estimate. A non-binding estimate is not a bid or contract. It is provided as an estimated cost of your move and does not bind your mover to this price. In most cases, your final cost will be more than the estimate, unless otherwise stated. The problem with this kind of estimate is that you have no guarantee of a cost to move. By the time your items are weighed and loaded on to the truck, it's too late to back out.

Question: How do I know that the mover estimate is reasonable?

Answer: One way to determine if you've been misquoted by the mover or not is to obtain at least five separate estimates. If you're choosing reliable moving companies, than the prices should not be too far off each other. If you find one very low quote and the rest high, then you should question the low quote. Ask the company why their price is so much cheaper, and do some more background research. More than likely, this company is a rogue mover and should be avoided no matter what the cost (even if it seems like a good deal).